Can I become a patient if I live outside of Austin?
Of course! Many of our patients live outside of Austin or even outside of the US, so we have adapted our practice to work with patients wherever they may be. If you would like to become a patient and live elsewhere, you will need to be seen for your first visit only by a Physician, Nurse Practitioner, or Registered Dietitian in-person. All subsequent consultations may be conducted by phone. To learn more about how to become an out-of-town or out-of-country patient, watch this video.
We have established a relationship with The Hotel Granduca who offers us a discounted rate for overnight stays in Austin using the discount code: Austin UltraHealth
Does Austin UltraHealth accept medical insurance?
We do not accept any form of medical insurance or Medicare/Medicaid. However, the office will provide you with an itemized bill with ICD-10 diagnostic codes and CPT codes at the end of your consultation and you may easily file that with your insurance company.
You may also use pre-tax dollars from a Health Savings Account (HSA) to pay for your consultations and lab fees.
We recommend calling the office prior to your appointment and requesting the billing codes so that you may check with your insurance carrier as to the amount they will reimburse you for your visit.
Will my medical insurance reimburse me for my consultation at Austin UltraHealth?
We will provide you with your diagnosis and test codes and a receipt so that you may file for reimbursement with your insurance provider if you choose to do so.
We have found that some insurance companies request additional information that is very specific and specialized to that provider. Given the large number of discrepancies between what each company requires and that time needed to meet those requests, we do not assist with insurance reimbursement above and beyond the diagnosis and tests codes and receipt given at check out.
Will my medical insurance pay for lab testing?
You can watch a video that explains this topic here. We offer two types of lab testing, Conventional Lab Testing and Functional Medicine Lab Testing.
Conventional labs are those that you are likely already familiar with. These are the labs such as thyroid testing, vitamin D and cholesterol, to name a few. Our practitioners are different than your conventional doctor in that they order many more lab tests and then interpret them differently than a conventional doctor. Our practitioners listen to your symptoms while looking at optimal levels rather than normal ranges. There are two ways of paying for conventional lab testing:
- Conventional Lab Testing Option 1: Submit through your Insurance We have a partnership with Clinical Pathology Labs (CPL) and they have a location within our clinic. We allow you to submit through your insurance. If you live in Texas and have good insurance coverage, we recommend allowing our CPL to submit these tests through your insurance. This means that Austin UltraHealth will not collect payment for these tests. CPL is the largest lab in Texas and covered by most insurance companies. We recommend calling your insurance provider prior to your initial appointment.
- Conventional Lab Testing Option 2: Prepay to Austin UltraHealth Austin UltraHealth’s partnership with CPL allows us to get labs at a very discounted rate and we pass this discount on to you. If you have minimal insurance coverage, a high deductible or live out of state, we recommend this option. Austin UltraHealth will collect payment for these labs and because of the highly discounted rate you may not file for reimbursement with your insurance provider.
Functional Medicine Lab Testing Our practice uses high-quality, cutting-edge functional lab tests in order to get the most accurate information about how your body is working and to uncover the root cause of your illness. These tests may or may not be covered by your insurance company and therefore we have you paid our office for the labs and we pay the lab company directly on your behalf. At check out, we will provide you with the necessary paper work and codes in order for you to file for reimbursement from your insurance provider. You may also use funds from a Health Savings Account (HSA) to cover the costs of these tests.
What is an HSA?
A Health Savings Account (HSA) enables you to pay for medical expenses on a tax-free or pre-taxed basis. For more information and to see if you qualify, you will need to speak with your medical insurance provider. It is also best to speak with your tax advisor to see if this option is beneficial for you.
What is the average cost of a new patient visit including tests and supplements?
Every patient is different and the cost of your first visit will depend heavily on the number of functional testing kits and supplements you choose to purchase.
Generally, we have found that initial appointments with the Medical Doctor and Nurse Practitioner usually average between $2,000 and $4,000.
Appointments with the Registered Dietitian average between $225 and $800.
Please note that the functional testing kits and supplements are an integral part of our process to uncover the root cause of your medical problems. Functional testing kits are typically a one-time purchase for initial diagnostic purposes. Depending on your health issues, some supplements may be taken on a temporary basis and others may be taken on a more permanent basis.
How many visits will I have with my Dr. Myers or Seth?
The frequency of follow-ups will depend on the nature of your illness.
We find that most people see significant improvement after 2-3 visits or 3 months.
If you have an autoimmune disease, cancer, severe toxicity, or another chronic or severe condition, your healing will likely take longer than 3 months, but usually not more than 4-5 visit or 5-6 months.
How many visits will I have with the Registered Dietitian?
If you are a patient of Dr. Myers or Seth, you will see the Registered Dietitian during the first appointment and for a first follow up. From there it is up to you. Many like to check in a couple weeks after the initial visit and every few months to make sure they are staying on track with their health goals. For Nutrition only patients the number of visits is determined by your health and nutrition goals.
What does the Registered Dietitian help to treat?
Our Registered Dietitian can provide medical nutrition therapy to patients with a variety of conditions including:
- Heart Health
- Constipation/Loose Stool
- Candida Overgrowth
- Failure to Thrive
- Mood Imbalances
- Leaky Gut
- Weight gain
Can I file for insurance reimbursement for a nutrition appointment?
We will give you the CPT codes for the appointment and you are welcome to file with your insurance company. Dietitians/Nutritionists, unlike Medical Doctors, cannot diagnose medical conditions so you will not receive any diagnosis codes at your nutrition appointment. This may affect your insurance reimbursement. We recommend checking with your insurance carrier prior to your appointment.
Can I get labs done with the Registered Dietitian?
Yes, our Registered Dietitians are trained to review certain labs related to your nutritional care and make supplement and nutrition recommendations based on your results. Most things can be addressed sufficiently by supplementation and diet but if you need a prescription, it will require seeing an MD or Nurse Practitioner.
How are your staff trained in Functional Medicine?
Our providers have completed all of the course materials for certification through the Institute of Functional Medicine. They attend several Functional Medicine and Integrative Medicine conferences annually to stay up-to-date on the latest research in the field.
Will Dr. Myers or Seth be my primary care physician?
Dr. Myers or Seth will be able to handle most all of your primary care needs. However, we do require that you maintain your primary care doctor for routine screening exams such as pap smears, colonoscopies, prostate exams, etc. and for emergency situations requiring immediate care or hospitalization.
Can I release my medical records from other doctors/clinics/hospitals for Austin UltraHealth providers to review?
Medical records can only be released with your authorization. It is your responsibility to obtain previous medical records from other physicians, or health care providers that you wish for our providers to review. If you feel your medical records are pertinent to your appointment with our providers, please contact your physician or other health care provider to obtain these records and make sure that we have received them at least 14 days prior to your initial appointment.
Your medical records can be mailed to:
Austin UltraHealth, 5656 Bee Cave Road, Suite D-203 Austin, TX 78746
Or faxed to: (512) 721-0348